full time Head of Gamehouse - North America

at Seattle Technology Search in Washington-Seattle

RealNetworks®, Inc. is a Media Software and Services company headquartered in Seattle, Washington. Real creates innovative applications and services that make it easy to connect with and enjoy digital media.


GameHouse®, a division of RealNetworks, is a multi-channel distribution network connecting the world through personalized gaming experiences that enhance their daily lives. A worldwide digital games leader and a growing force in social games, GameHouse leverages a vertically integrated development, publishing, licensing, distribution and retail business to entertain millions of players around the globe.


We are looking for a world-class Internet consumer executive to take our GameHouse.com business into the future. The Head of GameHouse reports directly into the Senior Vice President of the Games Division at RealNetworks. You will be charged with leading all aspects of our leading online games franchise – GameHouse.com. You will have 100% P&L ownership over the leading casual games portal and be responsible for driving its future direction. This is a highly challenging and rewarding role and requires a widely diverse set of skills and abilities combining a high degree of both product and business acumen.


Using your skill and experience, your responsibilities will include increasing the profitability of existing products to leading the development of new products for the company. You will build products from existing ideas, and help to develop new ideas based on your industry experience and your contact with customers and prospects. You must possess a a big-picture vision, and the drive to make that vision a reality. You must enjoy spending time in the market to understand customer problems, and find innovative solutions for the broader market.



Specific responsibilities will include, but not be limited to, the following:


• P/L ownership over the entire GameHouse.com business including developing and managing sales and marketing budgets, and oversee the development and management of internal operating budgets.

• Driving overall brand, category, and content requirements for the business.

• Responsible for driving the product roadmap related to growth strategies of GameHouse.com including rolling out social capability into the site.

• Revolutionize marketing and merchandising for online “storefronts”. Direct and oversee the marketing function to identify, develop and retain new customers for content and services. This role will monetize marketing and merchandising through effective online customer acquisition, experience and consumer awareness strategies.

• Develop and manage high functioning staff; provide opportunity for growth through ownership of projects and visibility to upper management.


Experience:


• Demonstrated track record of providing thought leadership and clear, actionable plans to transform brands/products/services


• Demonstrated ability to drive accountability in others and demonstrate accountability to senior management & Board of Directors


• Proven track record building and growing $50M + online e-commerce brands


• Clear concise communicator who can cut through complex issues, synthesis an action plan and recruit buy-in and support from others whether peers, subordinates or senior management


• A quick study. Someone who is comfortable using data & intuition to form a work hypothesis – but is unafraid to course correct as more information and knowledge becomes available


• A creative thinker and problem-solver with demonstrated experience in direct marketing, brand management, direct e-commerce, promotions, product development, merchandising and specialized marketing strategy.


• A proven track record of success and innovation in multi-channel marketing and customer relationship management, combined with the ability to identify and implement new channel opportunities.


• Expertise in promoting products and services to a large, existing free membership base and converting this customer group to a subscription model of premium products and services.


• Strong analytical and financial modeling skills; a detailed and sophisticated understanding of how key business drivers, industry and customer trends, and the competitive landscape impact the bottom-line.


• Leading cross-functional efforts to achieve quantitative targets for usage, conversion, revenue and profit.


Qualifications:


• A qualified candidate will bring a minimum of 12+ years of marketing experience in a consumer, high-tech environment, preferably the Internet space. A quick study who clearly exhibits intellectual curiosity, integrity, tenacity, and a good sense of humor. Candidates must possess strong marketing skills, written and verbal communication skills, and business analysis and planning skills.

• 5+ years experience as a senior/executive leader, preferably in the area of direct marketing.

• Experience and proven track record of working well with cross-functional teams and executive management a must.

• Experience leading change management is important.

• BS/BA required. MBA preferred.



RealNetworks, Inc. is proud to offer our full time employees an extensive benefits package, including vacation, medical, dental, vision, 401K, an employee stock purchase program and subsidized commuting options. Additional benefits include our charitable matching program, learning and development programs, employee wellness plans and more!


RealNetworks is an equal opportunity employer (EOE)


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Published on 05-11-2011

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