TECHNICAL OPERATIONS MANAGER, CLOUD INFRASTRUCTURE
at Verticalmove, Inc. in Washington-Bellevue/Redmond
TECHNICAL OPERATIONS MANAGER, CLOUD INFRASTRUCTURE
JOB INFO
| Category | Information Technology |
| Employment Type | W2 |
| Compensation | $0 – $0 |
| Location | United States, WA – 98101 |
CLIENT INTRODUCTION
Are you familiar with the OpenStack project founded by Rackspace and Nasa? Interested in building massively distributed private and public cloud-based solutions? We’re in the process of building the largest IaaS (Infrastructure as a Service) offering based upon OpenStack — our beta is already significantly larger than most production systems. You’ll be part of the early team rolling out more than 20,000u across US, Europe and Asia in 2012. Please note this position is NOT with Rackspace, Amazon, IBM or Google.
IDC estimates the cloud revenue is growing at more than 25 percent a year, and will reach $55.5 billion by 2014. 30 percent of total spending on software applications in the corporate market will be for cloud applications by 2014.
You’ll be joining one of the most respected names in the industry. We serve more than 1 billion customers in over 170 countries worldwide and have the proud distinction of being part of the Fortune 50. It’s well known that the ‘Cloud’ industry will be ruled by a handful of the biggest names and you should think about joining a company that will clearly own a significant piece of the domain.
JOB DESCRIPTION
The ideal candidate will be self-motivated and able to work with minimal supervision, learn new skills while improving on existing ones, all the while maintaining a positive and can do attitude. This candidate will be passionate about open source software, agile practices and DevOps values. Successful candidates will bias toward action and focus on supporting iterative (*Release early, release often*) approaches to the organization and their work.
JOB RESPONSIBILITIES
- The Operations Manager will manage a team systems engineers, network engineers and other technical employees.
- Responsible for implementing programs to promote a strong and cohesive team environment.
- A hands-on technical manager, the Operations Manager will specify, design, and oversee deployment of systems and network solutions that support company products in a 24×7 environment.
- Contribute with strong commitment to ensuring high availability of all production systems including design, monitoring, and response.
- Assumption of overall responsibility for overseeing, shepherding and completion of all critical production systems projects.
- Responsible for team building, hiring, termination and performance reviews for subordinate FTE�s.
- Participate in salary reviews and adjustments.
- Responsible for coaching and mentoring of employees through daily interaction.
- Responsible for timely and thorough completion of Performance Reviews of direct/indirect reports.
- Responsible for addressing performance issues in a effective and timely manner.
- Understands company goals & direction and how that translates into department goals.
- Communicates department goals to direct reports and assists individuals in aligning personal goals to department goals.
- Act as a liaison between product development and production operations to define changes in implementations that support on-going software development.
- Responsible for determining resource requirements to support production goals.
- Deliver project milestones and tasks assigned by manager on schedule, communicating regularly on your progress.
- Specify and oversee the creation and maintenance of high-quality documentation of all relevant systems and procedures.
- Be available to respond to production emergencies that occur outside of business hours.
- Stay current on system and network security trends, and report deficiencies to management.
- Communicate effectively with management, including at the Executive level, and employees.
- Provide training for staff as needed.
- In the absence of other management, act in that capacity with overall responsibility and accountability for the Operations group.
- May require evening and weekend work as needed to support business.
- On-call duties, support and expectations are a part of this role.
JOB EXPERIENCE
- Interest or experience with Openstack.
REQUIRED EXPERIENCE
- 5+ years experience providing 24×7 support of production systems
- 5+ years previous experience managing or leading IT infrastructure groups
- 7-10 years experience in the management of, and high availability of Linux or UNIX systems and related software including HTTP, SMTP, NTP, DNS, secure shell, bash shell, Perl
- 7-10 years experience in managing complex multi-tier online systems
- Strong understanding of x86 systems and features including compiling, troubleshooting, memory management, tuning, I/O subsystem, hardware and software RAID, and security, etc.
- Strong understanding of monitoring systems, commercial and open source, SNMP or agent based.
- Strong understanding of virtualization technologies, VMware, Xen, etc.
- Strong understanding of open source systems automation, Chef, CFengine, Puppet
- Strong understanding of Cloud technologies and methodologies
- Strong understanding of CDN technology and implementation, Amakai, LimeLight
- Strong understanding of TCP/IP, OSI model, handshakes, protocols, etc.
- Experience with BGP and advanced networking a plus
- Superior people skills, maximizing the effectiveness of the team.
- Excellent project, resource, and requirements management skills.
- Experience managing related technical issues and problem resolution
- Familiarity providing capacity planning and forecasting for growth to maintain uptime
- Familiarity of online operations best practices
REQUIRED EDUCATION
- Bachelors degree or equivalent experience.
Published on 01-04-2012
