We are in need of a Technical Support Engineer for a FTE position with a profitable, stable company located in Seattle.   You will be an integral part of their client services team investigating, troubleshooting, and resolving data issues with their clients.

 

If you have the following skills, please reply with your resume for immediate consideration.  Thank you for your interest!

Key Responsibilities:

·         Investigate, troubleshoot and resolve data issues reported by clients and provide on-site solutions in an efficient manner

·         Communicate with clients and internal staff in order to obtain a full understanding of complex technical issues/explain resolutions

·         Make customer field visits as and when necessary to provide technical assistance and customer care in the field

·         Work with other team members and partners to assist in the planning and delivery of customer implementations

·         Report and log issues to feed back to the team in order to build a 'troubleshooting' database.

Experience:

·         2 to 5 years experience in delivering Data integration/ ETL projects, troubleshooting data integration issues

·         Previous experience with Business Intelligence and reporting, ETL development and on implementation/conversion

·         Languages: XHTML/CSS, Some C#; Databases: TSQL

·         Knowledge of Redmine Issue Tracker and MS Office Products

Education & Qualifications:

·         Bachelors degree in a technical discipline or equivalent experience.

 

Local candidates only.  Unfortunately, no visa sponsorships can be considered.