nPost Blog

Marketing Must Overcome Five Hurdles on its way to becoming a Performance-Driven Organization

For the past eight years, VisionEdge Marketing has been conducting research related to Marketing Performance Measurement and Management (MPM).  Our research suggests that there are four key areas that companies who are successful at measuring marketing pursue relentlessly.

1.         Measurement Competence – It takes a level of competence to develop and use metrics that measure efficiency, effectiveness and payback.  Measurement competence enables marketers to create a measurement management system based on data and analytics and consistently use it.

2.         Analytics and Skills –   Data is the basis of analytics and analytics are critical to facilitating better and faster fact-based decisions. Establishing metrics, determining effectiveness, understanding efficiencies, all take data. Performance-driven marketing organizations embrace data.  They install and use a data management system and acquire the best data possible and use it in a pre-defined, unbiased way. For many organizations data is everywhere, the challenge is locating data relevant to the organization’s priorities and outcomes and then aggregating it. This requires most marketers to enhance their analytical skills in order to be able to do the type of analysis needed to link marketing to business outcomes.

3.         More Strategic Metrics Aligned to Business Outcomes.  It is essential that Marketers be able to design and select metrics that measure marketing’s impact on the business.  Performance-driven marketing organizations use outcome-based metrics.  This approach enable marketers to measure strategic effectiveness, focus on efforts with greatest impact and contribution to the company’s valuation, and serves to provide a quality control process

4.         Better Tools and Processes so that you can capture performance metrics as quickly as possible in order to instigate immediate change in execution and report results and performance in real-time

VisionEdge Marketing, Inc, is a leading data-driven metrics-based strategic and product marketing firm located in Austin, Texas. The company specializes in consulting and learning services that help organizations use data to make fact based decisions to address market, customer, and product opportunities and to improve and measure marketing performance. For more information, go to www.visionedgemarketing.com.

Getting ready to sell your business?

A sale of business transaction is a critical event for any company, representing the monetization of the value of the enterprise to date. This kind of transaction can arise as a result of any number of factors. However, today’s economic climate and projected slower internal growth patterns for many businesses mean that this corporate alternative is being carefully considered by many companies which would have not done so just five or six months ago.

While the input of board members, shareholders, employees and outside advisors such as attorneys and accountants are important in considering a business sale, a company entrepreneur/founder/leader should consider the following key planning points as a useful road map to ensure a successful transaction.

1. Firm-up Capitalization. Prior to discussing a possible sale of the company with anyone, make sure that all prior promises of equity and/or options for equity have been documented. Many sale transactions are significantly delayed or derailed because “handshake” agreements for stock emerge once people hear that a company is in the sales process. In order to avoid these difficult conversations, make sure that all these arrangements are documented ahead of time.

2. Firm-up IP Ownership. It is critical that a company can represent with assurance that it, in fact, owns its intellectual property. In particular, any independent contractor or employee who conceivably could be considered an inventor of any IP should have signed an assignment of invention agreement upon their engagement. Usually these kinds of provisions are included in standard forms of confidentiality agreements. However, if such an agreement was not obtained upon engagement, then it is prudent for some additional consideration to be granted in order to be able to enforce any subsequently signed agreement. On the eve of a sale of business transaction, an entrepreneur does not want to be discussing invention ownership with a prior consultant who happened to be a key participant in the creation of the company’s prime IP asset.

A related IP planning strategy prior to a company sale is to consider whether it is cost effective to file any patents. Even nonprovisional patents sometimes increase the valuation of a business in the sales process.

3. Touch Base With Your Board. Any non-employee board members need to be contacted early and informally about the sales process. Not only will directors probably have constructive suggestions, but early communications will avoid later difficult conversations if directors believe they are being asked to rubber-stamp approval of a deal which is “signed, sealed and delivered.”

4. Forecast Cash Flow. Work with your advisors and team toward a goal of achieving a closing of the sale of the business well before the company runs out of cash. Having a zero cash balance and ongoing burn rate is not the desired negotiating position when dealing with a prospective buyer.

5. Plan Employee Relations. The smaller the company team, the earlier in the process employees will need to be brought into the communications of the possible transaction. This will be necessary inasmuch as any prospective purchaser will want to discuss operations with appropriate employees and contractors. Before this happens, you should consider whether circumstances warrant additional incentives to employees based upon a successful sales transaction (i.e., possible retention agreements, additional equity options or cash bonus agreements based on either continued participation with the company and/or some percentage of the sales price).

6. Use NDAs. When a prospective buyer starts requesting copies of company documents and/or in-depth interviews with company employees as part of their due diligence, make sure that they have signed a form of confidentiality agreement. This is standard procedure which any reasonable buyer should expect as part of the sales process.

7. Engage Agents Carefully. A company may choose to engage a broker or investment banker to help sell the business. Typically, this will involve a request by the agent for an exclusive arrangement for some period of time. While requests for exclusive arrangements are relatively normal, they should be considered carefully since the company is betting that a particular agent will be able to successfully assist in locating the right buyer for the business. At a minimum, an entrepreneur should request references for any broker or investment banker which requests an exclusive arrangement and actually call such references for feedback on the broker’s performance.

8. Negotiate Letters of Intent. Oftentimes a buyer will provide the prospective seller with a letter of intent, saying that it is strictly a “form document,” that it should be signed expeditiously, and that the process needs to move quickly to drafting final documents. One of the biggest mistakes an entrepreneur can make is to rush through this phase of the process and not negotiate appropriate provisions at the LOI stage. Even though it is not legally binding on either party, the LOI represents the “spiritual commitment” of both of the parties and it is very difficult to either modify or add material provisions in final documents which have not been raised at the LOI stage. Entrepreneurs should utilize advisors and corporate counsel at this stage so that the LOI which is signed represents the best deal possible for the company. If this is done, the time and expense spent in documenting and negotiating final documents can be also kept to a minimum.

9. Balance Sheet Preparation. If the business has not historically prepared formal financial statements, be prepared to at least generate a closing balance sheet upon which the sale will be based. If needed, engage a part-time financial consultant to assist in this process. A part-time financial planner can also assist with some of the sales modeling which may result from negotiations with the buyer.

10. Carefully Weigh the Pros and Cons of Earn-Outs. On the one hand, an earn-out formula may be the only means of addressing the expectation gap of a buyer which only wants to sell for a certain minimum price with that of a seller which only wants to pay for future demonstrated performance. On the other hand, negotiating an earn-out provision will represent a significant component of time and brain power in a transaction. Earn-outs can also sometimes distort post-closing business decisions of operating the new purchased division within a large company enterprise. The message here is that there is nothing wrong with an earn-out, but it needs to be considered and drafted very carefully.

11. Post-Closing Employment Arrangements. As early as possible in the process, an entrepreneur should determine the buyer’s appetite for or insistence upon retaining company employees post-closing. The last thing an entrepreneur wants to do is spend the time and effort negotiating a transaction, only to find out that the buyer will not close the deal unless certain employment arrangements are reached with specified employees, who may not want to be employed by the large purchasing organization. A very important related issue is determining the extent of noncompetition agreements which the purchaser will request post-closing. The sooner these requests are made clear by the buyer, the sooner the company entrepreneur will be able to discuss and, if need be, negotiate these matters with the affected parties.

Written by Joseph P. Whitford, a Partner with the Davis Wright Tremaine LLP law firm.  Joe focuses on representing high growth emerging and early stage companies.   This does not represent legal advice.

Free, Fun and Easy to use Speech Recognition with ITunes, Bookmarks and Search

By Jason Powell

Voice Tech Group speech recognition client based application called “Tazti”, it is free to download.  It works with WinXP and Vista.  I’ve used it on my Mac through Parallels on WinXP and works great, as well as on a WinXP PC.  There is about a 20 minute setup time to train the client application to your voice and you need a standard headset.

Some of the fun features I like is to hover your mouse over a field and say ‘Click’ or ‘Double Click’, as well as saying “Closed” will close the active window.  Tazti gives users the ability with 2 easy verbally commands to turn on and off the headset microphone so you can have conversations or phone calls with others.  Other features, are the ability to search multiple search engines via commands (Example saying “Search Google” or “Search MSN” or “Search Yahoo” listen for the beep then say “ESPN” and it will will return the results page for ESPN, it also lets you create your own commands to go to your sites, like your favorite blog and MySpace Page with any code word you assign, easy to do and edit.

Voice Tech Group continues to add features to the Tazti product and can integrated with Online Services to give them speech recognition capabilities fairly quickly.  The adoption of ‘Tazti’ product has been slow as they need help with Marketing, mostly around promoting the product.  Their business model is to use advertising on Tazti.

  • Management – CEO Stuart Goller (former Compaq Computers and Intel) 
  • Funded by – Family and Friends
  • Launched – Mid 2007
  • Located –  Cincinnati, Ohio 
  • URL – www.VoiceTechGroup.com

Technorati Profile

Interview with Vikram Chalana, CEO of Winshuttle

Vikram Chalana is the co-founder and CEO of Winshuttle an enterprise software company he and Rajat Oberoi bootstrapped. Vikram talks about the process of building Winshuttle, the pros and cons of bootstrapping and his insights into the entrepreneurial process.

Interview conducted by Nathan C. Kaiser on Friday, August 15, 2008 in Bothel, WA.

I am here today with Vikram Chalana of Winshuttle. Vikram would you mind giving us an introduction to Winshuttle?

Winshuttle is an enterprise software company. We provide products in the data governance, data management space for enterprises. Typically, our target customers are $500 million or higher in revenue mid to large size companies. Currently our focus is on customers who have implemented SAP. What our entire value proposition is that we are giving software that enables business users to manage their own data, to optimize their business processes, to optimize their operations without relying on IT. So, our whole push is empowering information workers or empowering business users within companies that have implemented SAP. And our solutions right now are very simple data management solutions. They interface SAP enterprise applications with desktop applications, like Excel and Access, and take data from one side to the other.
What is the core value to the business user?
There are basically three different areas where we see applications. One is when somebody is implementing SAP from scratch or is migrating data from their legacy system. They have a large amount of data that they need to bring into SAP. So, what we find is that Excel or Access are great staging areas that people are familiar with and they can do global search interfaces and put rules around and remove duplicates and so on. So, that’s one area… data migration is one area where our customers use it. That is usually either when they are beginning an SAP implementation or often times we see in case of mergers and acquisitions, and new divisions or companies are started, they want to get the new division into SAP. So, that is one area.

The other area where we often see is business driven mass change, which is a very common scenario. For example, every year the HR departments are involved in this payroll update process. For every employee, a payroll record that sits in their existing system has to be changed. So, one common scenario that we have seen is that the current payroll information is downloaded into Excel spreadsheets for every department. And the department receives those spread sheets, makes the changes, adds bonuses and so on. And then, the new payroll is at the end loaded back into the SAP system. So, we have seen customers who can do that whole cycle without getting IT involved.

We make it very easy for them to do it. Another example like that is pricing changes that again happen every year for products that companies sell. Home Depot is one of customers. They sell tens of thousands of SKUs that often have to be updated in prices or have to be moved from one location to the other. So, that is another very valuable application. The third application that we find that a lot of our customers use our stuff for is where they receive data from external third parties from outside vendors. eBay, for example, is one of our customers. They receive invoices from a lot of their vendors as Excel spreadsheets. The vendors are not on EDI and they are not connected to their systems, yet. So, they send them Excel spreadsheets and eBay has set up a requirement that they have to send them Excel spreadsheets in this particular format. They just then take and load into their SAP system using our software. So, those are some kind of typical applications that our customers use our product for.

What is the split in terms of your business for each of these business services?
I want to say 80% of our customers use it for that second scenario, the data maintenance scenario, because that is such a common scenario. It does not happen every day, but it is a once a month, or once a quarter or once a year scenario. About 40% of our customers use it in this third scenario, which I call data synchronization from external sources. I want to say about 30% of our customers have used it for data migration scenarios. So, I mean, there is a lot of overlap. Some customers use it for all the three scenarios, others might use it for just for one, and so on.
How did you incorporate all three capabilities within your structure from a user perspective as well as from a pricing perspective?
Actually our product is generic. It works with any SAP module. The way our product works is very simple. You train the software to show it how one SAP transaction is done. For example, you would show it how one invoice is created in SAP. That is kind of the training part. Then you say, ‘OK, my Excel spreadsheet that I am going to get will look like this.’ There is a very simple mapping process where you map the training fields to the Excel fields. That constitutes an Excel template or a shuttle template that we call that a user can run over and over again. Now, this process is just so general that it can be used when you first create or implement SAP or when you are doing maintenance, or whether you are running these templates on a daily basis. We defined a very general process across the board for all of SAP.
When you were launching the business, why did you decide to focus on SAP and Windows applications?
I came out of the SAP world. The consultants who were helping me with this, they were in an SAP shop. They actually were talking to the business users and they build it. It actually started out as a project for a single customer. And they saw… The consultancy saw that this is a very… something that business users were looking for every day; because they were tired of going back to IT for every single request. The whole thought process that went into this was IT is a very valuable part of an organization. They have a lot of projects, a lot of strategic projects that they have to complete.

Anytime you have this data integration type applications, which may not affect the huge amount of users or every smart… except a large amount of data, anytime you have this middle tier projects, they get very low priority on the ITs’ service scale. What they were finding is that these users were not getting enough attention from IT, because IT was involved in more strategic things. And as a result, the users were doing things manually. They had a request, for example, to do payroll changes and this is in the pedigree department. It was being entered manually the payroll changes were being entered manually into the SAP system. It was wasting a lot of time for the departments, for the users, and you were creating all kinds of errors as you were typing things in manually. And particularly, the problem was that the data was already in digital format the data was already in Excel; and you haven’t to reenter that into SAPs. It was just…

We saw that huge waste of effort, and the fact that the users were not getting the attention of ITs because it was not a strategic enough project. They said, “this is a real need that we see in the user community that we should solve. We kind of stayed with that mission, that core mission, that we started out with serving the user community, serving the business users.

I would also assume that if this was a manual process and was prone to errors.
Absolutely. I’ll tell you story about one of our customers. They said that we create all these materials that they sell the SKUs that they sell. They make electrical parts like light switches and stuff that they ship to Home Depot and other retailers. So, they create about, maybe, several thousand SKUs every quarter; new parts that they are selling, or rules and regulations change and now they have to recreate these SKUs. They were creating these manually and each SKU required about 20 screens that you have to go through and about 150 fields that you would touch. And these are just any simple product finish script that you are creating for this result. SAP is a big system, and it’s pretty complex.

I mean, it has to be that way because there are so many things that are tied to each other your finance has to be defined, the cost center has to be defined, the price has to be defined, the shipping conditions have to be defined, the material description, and the gross weight and the net weight, and all those fields have to be defined. What they were finding was that, for a whole bunch of materials, there was one field that was being entered incorrectly. Because of some manual data entry error, the trucks were waiting on the loading dock there is a field called loading dock. So, there were trucks waiting on the loading dock with no product ready to go, because somebody had manually entered a wrong loading dock for that part, when they were creating this material. This kind of problems, data errors, can cause huge issues in a business. There was a study that said, ‘Data quality affects 15 percent of the bottom line in the profitability for many companies.’

When you were transitioning from being a director of R&D to being the CEO of Winshuttle, what were the key experiences that you brought with you, and also, what were the key traits or skills that you didn’t have that you now have.
Right. So, being an engineer, I found a lot of things coming into play. It was very useful having an engineering background because the analytical skill that you develop as an engineer… and I was also doing… I got a PhD in bioengineering and that was kind of a mixed project between bioengineering, electrical engineering, statistics and computer science. I got exposed to lot of areas there, but it’s the analytics that I really thought that actually helped me a lot as we were building the business plan, as we were developing the different marketing methods that we are going to use and how we’re going to attract these methods and how we’re going to bring things out and… There is a lot of analysis that went on, and a lot of calculations. We were tracking numbers in a very detailed level and that’s where the engineering background really helped.

The skill that I didn’t have… that I’ve learned over the years is a lot of sales and marketing background. So, I didn’t come into it with the sales and marketing background, but over the years, I ran the marketing program here and I’ve really learned what’s required in the marketing. And I think, I’ve brought a lot of unique perspective into our marketing program, and sales, and presenting to customers. And the whole sales process in the Enterprise Solutions selling process is something that I’ve learned over the years. It’s been a great experience.

What is the best way to do that, to shorten the learning curve? How do you get that skill set quickly, especially if you’re the CEO and founder of a company?

So, there’s the thing whether you have money or not. Because what we did was, we really quickly brought on salespeople from the outside who had the experience to do that stuff. But, either way, I think, the quickest way to ramp up is to get a set of advisors who have the experience and can really help you in learning and making a path for the expertise that you don’t have.
It’s about identifying the people who have the skill set out there currently, who have potentially a track record as well, and to bring them on to advise and mentor the company in whatever capacity.
Absolutely. That has been key for us so far.
When you are scaling the business and bringing on the people to help you do that, what are the key characteristics that you look for in new hires?
Actually, I’ll take a little digression here because our company is a little bit different from some of the other companies that you profile on your website, for example. Our company didn’t get any outside investors. We are completely bootstrapped. My business partner and I put in our own money and we brought the company this far we’re going to be doing about $10 million in business this year with no outside investors. We had to be very cost conscious throughout. And that’s one trait, if you will, that I really look for in key managers that we hire. Any spending that they do, they almost think that it’s their own money that they’re spending. But other than that, the other thing that we’re looking for is someone who has the experience; they need to work in a smaller company. Because, again, that trait of working with limited resources is something that you only get when you’ve worked at smaller companies, startup companies, and so on. So, that’s another thing that we’ve looked for people who have that small company experience and experience in working with limited resources. We’ve just tried to hire very smart people. And then, that’s a hard one to define. But, it’s just trying to get someone who can ramp up very quickly; someone who has the right experience, but can also learn and do new things very quickly.
When you were first starting the business with your cofounder, why did you decide to bootstrap it completely and not seek any funding?

Our funding requirement was not that much to begin with, and we wanted to really keep everything within our control as to how we wanted to grow the company, and where we wanted to take it, and the kinds of values we wanted to put into place, and so on. So, it’s really because we wanted to have complete control over the company going forward. We took some big risks. We put our houses on second and third mortgages, and used that money to really bootstrap the company. And then, we figured that one of the values that we had was that we could really do it by keeping the costs really low, and just living within our means all the time. And we were able to do that. We immediately outsource our development to India. We started with really low cost marketing approaches, like Google AdWords, and so on. And both of those things still work out really well for us.

Was there a trade-off associated with bootstrapping the business versus seeking outside investment?
Yes. I think, we would have scaled up sooner. We definitely would have scaled up sooner. The nice thing, though, being in the market we’re in. The Enterprise software market and being tied up to SAP allow some stability in that the market changes are not that dramatic. For example, if a company has installed SAP, they’re going to have it for 10 years or more, and they’re not going to probably change versions in five years. We had a little bit of time to scale up the business in a sense, and we didn’t have huge competitive pressures at that time. So, we had the luxury of time to some degree. But, yes, absolutely if we had taken capital early on we would have scaled much faster.

Too Much Funding (sic)

Quite a bit of focus on funding today…  Tomorrow we should see some more news about development, startup news, etc.  Also, have you checked out the nPost startup job board?  There have been a number of recent postings!

Startup Party in Seattle

100107_1.gif

Thanks to everyone who joined us this evening at Del Rey in Seattle! I would estimate that we had over 100 people from the local startup community. Thanks to ou two sponsors; Amazon Web Services & CatchTheBest who made the whole event possible.

I had the opportunity to meet a lot of great startups; Collabomatic, Pollection, experticity, Spoken, ExtraHop, WishListing.com and many others. It simply goes to show the level of activity in the Seattle area. What is fascinating is that these startups span the board; B2B, B2C, bootstrapped, funded, revenue, pre-revenue.

100107_2.gif On the left, Ben Curtis of CatchTheBest talks a little about his new applicant tracking100107_4.gif service for small businesses. Below, Jinesh of Amazon Web Services shares about the AWS opportunities for startups, as well as Amazon Start-up Challenge.
We look forward to upcoming events for startups in Seattle, especially our upcoming event on Oct 11th at the Columbia City Theater.

Our goal is to bring together startups within the tech community. Based upon our event this evening in Seattle, I think we are succeeding. Of course, I also had a chance to plug the nPost startup job board. By only featuring opportunities with startups we have shown that we can connect extremely qualified candidates together with startups.

Who needs an office anyway?

Lately, a number of individuals have suggested that nPost rent some office space. We are a very lean organization and generally work our of our homes or coffee shops. We definitely see the value in renting office space in what it provides; dedicated space, conference rooms, a place to meet, the ability for everyone to work out of one space with the potential to collaborate much more directly and openly that you would be able to do so at a coffee shop.

All of those reasons are good and make plenty of sense, but are they worth the few hundred dollars to much more? Now, running the numbers it should be fairly easy to determine which option is best.

Home:
Free, and you get to meet at different locations.

Coffee Shops:
Ranging from as low as $66.00 / month (at 1 coffee per day at $3 / coffee) to $132.00 / month (at 2 coffees per day at $3 / coffee). Obviously this will range depending upon the margin that local coffee shops earn in your area. I try to stay to tea ($2.00) when I work out of coffee shops, so this is a pretty good deal. Also, I enjoy the level of activity and the chance to hop on free wifi!

Office Space:
Assuming space for three to four people office space can range from $400 to well over $1,200 / month.  This can get pricey real quick, especially for bootstrapped startups.  There are a number of options, especially here in the northwest; Souk LLC (Portland), ActiveSpace (Seattle), and others.

So the question each entrepreneur has to answer is can they afford $4,800 to$14,400 per year for office space.  We will continue to work out of our homes and coffee shops (love that buzz).  Our money is better spent on building the business, and I sincerely don’t see a negative bias from our partners in regards to working from home.  The funny thing is that if you do rent space, you will still be spending the money on coffee…

I would be interested in hearing your thoughts on the value of working out of an office?  Are you doing it and what value does it bring you?

Upcoming nPost Events

Our events bring together tech entrepreneurs from across the Northwest to talk about the state of the industry, new innovations, have a few beers, and to simply network…  Which when it comes down to it can determine the success or failure of any startup.  It depends on who you know and leveraging one’s connections.

That being said, we do encourage only tech entrepreneurs to attend or those working with startups.  This is not always easy, but we do discourage professionals who do not directly work within or for the tech startup community to not attend.

Seattle Tech Startup Entrepreneur Networking Event
Date: Tuesday, October 2nd
Time: 6:00 to 8:00pm
Location:

Del Rey (back room)
2332 1st Avenue
Seattle, WA 98121
(directions)

Register your startup >> | Sponsor an Event >>

Vancouver Tech Startup Networking Event
Date: Wednesday, October 3rd
Time: 6:00 to 8:00pm
Location:

Library Square
300 W Georgia St
Vancouver BC
(directions)

Register your startup >> | Sponsor an Event >>

Portland Tech Startup Networking Event
Date: Wednesday, October 17th
Time: 6:00 to 8:00pm
Location:

Laurelwood Ale House (upstairs)
2327 NW Kearney St
Portland, OR 97210
(directions)

Register your startup >> | Sponsor an Event >>

Where do we go from here?

People ask me all the time… “What is nPost?” My simplest answer (without being an answer) is that “We promote tech startups.” In reality we are a site that features one-on-one interviews with startup founders, host events in the northwest (Portland, Seattle and Vancouver) and host a national job board for startups.

Again, what do we do… We want to help entrepreneurs be successful. It is really that simple. All of the things that we do DO help in some capacity.

Originally, it grew out of my need to network and learn from others who have been successful. I conducted informational interviews with entrepreneurs and began posting them online. Which was the origin for nPost.

We have since expanded to help startups find employees with our startup job board. We firmly believe that startups need a specific type of employee; those that are willing to take on a large amount of risk and want to help build something from scratch. For that very reason, we limit the companies that can post jobs to tech startups.

We have recently started hosting small entrepreneur groups that we are calling nPost Insiders. It is an invite only group in the Seattle area which allows entrepreneurs to share their issues and opportunities with one another in an open and secure setting.

Past events have covered everything from types of funding, business strategy, finding co-founders, hiring, marketing, etc. The feedback has been great with the events being very well received.

This blog will play a part in our goal to promote tech startups. We will be featuring entrepreneurs, VCs and angel investors who will share their stories and insights into entrepreneurship.

Check back for more!

How Does Apple Do It?

With the launch of the new iPhone and AppleTV, Apple has solidified it lead in the area of innovation and leadership especially in regards to consumer products.  There are issues with the approach that they have taken in that they own the whole “supply” chain.  Consumer are limited to using Apple products with iTunes content.

TechCrunch has an interesting article on DRM and it potential implications.

However, what I find most interesting is how Apple can create devices that users adopt in droves.  This may or may not be the case for the iPhone (at $499 and $599) it is a bit pricey, but I do know that my compatriots and I all seem to want one…  Interestingly, other, much larger companies; IBM, HP, MSFT, etc. can’t seem to create similarly innovative products that engage consumers.  They have the money, the brain power, potentially the capability, but what limits them?  Or conversely, what enables Apple as a large corporation to act and innovate as a small one?

Apple has definitely stepped out in front of the marketplace a number of times; some successfully: the mac, ipod, etc and sometimes not so successfully: the cube and the newton.  This puts them in line with smaller companies, startups even that are willing to take a big leap / chance and see if something sticks.

A friend of mine, who runs ShackPrices.com surmises that Apple may not spend anywhere near as much time on focus groups, listening to what people think they need.  That could be it, but I think it comes down to taking that leap and seeing where you land.

hosting