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Reflections on Defrag 2011

Defrag 2011 wrapped on Thursday.

As in other years, I was happy to be engaged by interesting thinkers, both on stage and in the audience.  Interesting conversations are easily found at Defrag.

Reflecting on the speakers though, here are a few of my personal highlights from the two day affair:

  • I loved James Altucher’s irreverent approach and contrarian thinking.  He laid out how we’ve been giving corporations tacit permission to lie to us via marketing, as long as it entertains us.  They lie to us, and we expect them to lie to us.  However, he’s found great success by simply being honest and direct and implored us to do the same.  Check out his blog, you’ll enjoy it.
  • Opening by playing Zork live on stage to show us the “This space intentionally left blank” message from an inside wall of the house, Paul Kedrosky, really Ctrl-Alt-Deleted our brains by illuminating the fact that we are awash in data – from twitter, emails, etc. and by being constantly connected.  That we always have this background noise of happenings, and that we get comfort from knowing that we aren’t missing something.  Noise is proof that we are alive.  Silence and blankness remind us of death.  Our fear drives us out of our way not to have blankness (e.g.  “This page has been intentionally left blank.”)  He noted that blankness is nothing to fear, and in today’s age perhaps should be embraced more than ever.
  • Sam Arbesman of the Kauffman foundation brought the word mesofact into my vocabulary:  A mesofact is a fact that is slowly evolving over time.  This could be because knowledge about it grows or because previous knowledge has been overturned.  Or, is that really the same thing?  Hmm.
  • Duncan Watts of the Yahoo! Research Group explained how rocket science is in fact pretty easy when compared to trying to understand human behavior problems.  He’s done some fascinating research about how we often shouldn’t rely on our common sense and why.  But without intuition working for us, what do we do?  He outlines several solutions in his new book “Everything Is Obvious: *Once You Know the Answer
  • Adrian Cockcroft provided fantastic insight into how Netflix created and maintains a high performance culture.  I’ve heard Reed Hastings speak before at the Liberty Media NetLeaders Forum and was struck by several out of the ordinary ways that Netflix is operated, and Adrian backed this up.  He spent most of his time telling us what Netflix doesn’t do – policies that stifle innovation:  don’t acquire other companies, don’t high junior staff, don’t impose coding standards, don’t have a monolithic IT department, don’t hire brilliant jerks, etc.  As even he pointed out, it’s probably not possible for large companies to morph themselves into an innovative culture, but start-up companies can take these lessens and not lose their innovation edge.
  • T.A. McCann walked us through the interesting tale of Gist from its beginning to the eventual sale to RIM.  I loved hearing how they found their way to success.  Their story is inspiring.
  • In Brad Feld’s keynote “Resistance is Futile:  The Rise of the Machines” he scares the bejesus out of you by showing how machines will ultimately win.  They don’t have to kill you, just be patient and let you die.  He describes how dual developments are racing toward the same end:  humans being transformed by machines, and machines being anthropomorphized.  Ultimately we will become one.  Relax though.  He doesn’t foresee a post apocalyptic man vs. machine war, but instead a symbiotic and positive future.  Showing these exponential trajectories, he challenged us to think 20 years out to a time within our lifespans that will be markedly different than today.
  • Lastly, Jordan Kretchmer bucks the common wisdom of pivoting early and often, describing many scenarios where it simply doesn’t make sense and why.  Vision is everything.  Don’t compromise it in the face of obstacles.  “Saddle up and fix it!”

These eight speakers weren’t the only ones to challenge our thinking.  Most all provided new insights to the audience.

Year in and year out, Defrag can be relied upon to impart to you a new idea, a new way of thinking, a serendipitous professional contact, and just plain fun.

I literally took over 15 pages of notes because I didn’t want to miss something that will be vital to my professional career or the development of my new start-up.

Kim and Eric, congrats on 5 years of success.  I’m already looking forward to Glue and Defrag next year.

 

Defrag is Different

I was sitting next to a first time Defrag attendee for most of yesterday.  About midway through I asked him how he was liking the conference.

He works with a Fortune 100 company and admitted that he was struggling to figure out what he was going to “bring back to work with him after the conference.”  Having previously worked in large firms, I envisioned that he was going to have to report back his learnings via a conference report.  Ugh.

My sense was that he was expecting more tactical, how-to information.   We’ve all been to these conferences.  I remember going to one of the first XML conferences when that topic was big.  There you would have seen lots of code on the big screen, received free code samples, and learned some really neat techniques to get your work done.

My new friend would have felt very comfortable in this environment.  That conference report would have been a slam dunk.

Yet, this is not what Defrag is all about.  Defrag is about inspiration more than perspiration.  Defrag is about challenging the way you think.  Defrag is about making you uncomfortable.

Defrag was doing it’s job with my new friend, he just hadn’t realized it yet.

You can get tactical and day-to-day at any old conference.  In contrast, Defrag is a TED with a tech and entrepreneurial bias.

It provides you new ideas on corporate strategy, how to avoid mistakes from “common sense”, how to create a corporate culture of innovation, how to become comfortable with blankness and overcome it as a stumbling block.

You will be different for having experienced Defrag because your thinking will be more informed and simply better.

Sort of a lowercase “d” defrag for you brain.

 

 

Let’s Defrag

Layin’ it down for the 5th year now, Defrag 2011 starts off in Monsters of Rock style.

Eric Norlin’s opening remarks are kick started by pumpin’ Ratt, Motely Crue, and other rockers.  Less than 30 minutes later, a key note speaker is writing Android code on the big screen.

Defrag ain’t your father’s conference.

Moving away from a central theme for the show, Defrag instead is focused on bringing in the most interesting speakers with the utmost in left-field ideas.

Tim Bray awakens us to all that we don’t understand about the internet.  Roger Ehrenberg talks to us about the transition of tech company defensibility from algorithms to the creative use of big data.  James Altucher makes us laugh as he reminds us about the power of honesty on the internet.

You’re left thinking about fresh ideas and wondering about these dynamic speakers.

Thinking and wondering… a great start to Defrag 2011.

Gluecon 2011 – Day Two

Day two of Gluecon felt more oriented to the developers attending.  They were a happy lot.

It’s been a long time since I’ve written code, so I spent more time talking with the demo companies than attending breakout sessions, but I did want to note at least one presentation.

Marten Mickos of Eucalyptus gave the morning keynote challenging us to think about macro development trends over the decades.  He posits that we are only at the beginning of the cloud movement, which he predicts will play itself out over the next 10 or more years.  As we transition from the predominant development theme of LAMP to Cloud, our thinking needs to change too.

Where we once though of:

  • code, we now think of APIs
  • scaling, we now think of elasticity,
  • stacks, we now think of ensembles (the group of cloud APIs and services we pull together to make an application)

Marten is a clear thinker and compelling speaker – reason enough to ignore my laptop and listen.  That said, maybe it was the lighting, but seeing his Finnish good looks on stage and hearing the slight accent had me thinking of the Terminator.  Anyone sent from Skynet gets my immediate attention.

On to the demo companies.  Here are some of my favorites:

  • Standing Cloud offers an innovative Platform as a Service (PaaS) solution.  They allow you to quickly create a new image, install many commonly used applications, easily back up the instance, monitor availability, automatically move your images from one cloud platform to another, and more.  Remember the recent AWS failure?  Had you been a Standing Cloud customer, you could have quickly moved your images to a completely different cloud provider.  Yeah, pretty impressive.  Check them out.
  • StatsMix is greasing the skids on collecting, analyzing and presenting internal corporate data.  Think dashboards on the quick.  If you are an internal IT developer and a business manager asks you to start tracking a metric for analysis and reporting, don’t groan.  Instead give StatsMix a try.  In minutes you’ll have solved the problem and look like a hero.
  • BigDoor has made layering game mechanics on your existing site very easy.  At a past company I led, before BigDoor existed, we rolled our own game mechanics and watched a significant improvement in engagement.  BigDoor provides a cloud service that you can expose on your website via a minibar at the bottom of your browser.  They promise to offer widgets soon.  Or, if you have the time and budget you can use their API and customize the game layer on your site.  I wish BigDoor had existed back in 2008.

Glue’s Demo Pavillion of start-up companies was new this year and was a big hit.  15 companies were selected to demo completely free.  What a great benefit to the start-up community.  Thanks to Alcatel-Lucent for sponsoring this welcome addition.

Gluecon was another outstanding Eric Norlin conference.  Didn’t make it?  Take a look at Defrag coming up on November 9th & 10th.

I’ll see you there.

Gluecon 2011 – Day One

If you’ve never been to an Eric Norlin created conference, do yourself a favor and go.

I’ve been fortunate enough to attend several Defrag conferences and decided to check out his Glue conference this year.  What keeps me coming back is that they are so well designed.  They aren’t the huge conferences where you lose yourself and anyone you’re trying to meet.  They aren’t on topics that have been done dozens of times before.  They don’t have speakers who leave you uninspired.

With Glue, Eric has created a community around the white-hot topic of cloud computing and the burgeoning API economy.  Glue introduces you to relevant start-ups, reacquaints you with established companies, and surrounds you with the best thinkers in the space.

Most technologists are familiar with cloud computing and the use of APIs, but what becomes clear at Glue is the vibrant and growing ecosystem that will affect nearly every company out there.  Not having a strategic vision is to your peril.

A few highlights from the first day:

  • Chris Hoff of Cisco gave a rousing opening keynote regarding the weaknesses and disconnects of typical security practices as they relate to cloud computing.  He illuminated why they exist and suggested how they might be solved.  Somehow he managed to use the history of toiletry as an analogy to make his point, which was entertaining and informative in and of itself.
  • Paul Guth of Cloudscaling discussed the complexities of monitoring performance in the cloud, and championed using telemetry that truly reflects the services your users expect.  If a server’s utilization is pegged at 100%, but your user facing metrics are in good shape, you don’t really have a problem.  To those paying attention, he also slyly revealed that he’s a car nut and Formula 1 fan – both good qualities in my book.
  • Dave Asprey of TrendMicro gave a fascinating look at the potential for ambient cloud computing – the use of a volunteer/paid consumer computing devices to create a secure, scalable and very powerful enterprise quality computing resource.  It’s not just for botnets anymore.

Interesting new start-ups demoing their product:

  • ReportGrid offers a cloud-based plugin that gives other SaaS application providers a ready-made analytics and visualization platform.  Instead of an application provider rolling their own, they just use ReportGrid and instantly have Wired Magazine quality infographics. Very cool.
  • LocVox has created a cloud API intended for mobile applications that need military-grade voice authentication.  If you need on-the-fly mobile voice authentication, check them out.
  • Rainmaker has crafted an identity Rosetta stone via cloud API that allows customers to provide a single unique chunk of information about a person and be able to get back a full profile of information about them: phone numbers, email addresses, physical addresses, Twitter IDs, etc.  A bit scary.  I’m glad these guys aren’t evil.

Day two is tomorrow and I’ll report back on other interesting happenings.

Wishing you were here?

 

Activity Streams vs. Email

A concept that came early in this session:  “Activity streams are taking over – email is becoming a secondary tool.”

A quick reaction:

I don’t get how a blast of small messages not necessarily intended for you is better than email. I can see it being complementary at best. At worst, a huge distraction.

If you are needing something specific, an answer to a question for example, then absorbing a stream sucks. Asking the stream is better. But a person-to-person message (e.g. email) to a known answer source is best.

Streams seem to excel when you want to get a sense as to what’s happening in general.  And, there is a place for that.

But, no one can sell what we already have in enterprises, email. Perhaps something new has to be created so that there is something new to sell.

Microsoft Research Thinking About Social Productivity @ Work

Lili Cheng did a great job this morning representing several ideas that Microsoft is researching.

The one idea that struck a chord with me was how to make email better in the workplace.  This is near and dear to my heart because of the work I did at Fuser where we tried to innovate how a user communicates via email, social networks, micro-blogs, etc.

We were focused on aggregating all these sources of information into a clever new interface, and we were trying to be very complete, so that all a user’s messaging sources were available to them in one place.  A one stop shop.

Because of the space we were in, we were aware of others like Xobni.

I was reminded of Xobni this morning as Lili described some experiments Microsoft was doing around helping email users be more productive.

She brought up the concept that email is still the center of social interaction within many companies.  I agree.  All of these cool social media technologies are interesting and fun, but few have or will supplant email anytime soon.

So, with that in mind, how can email be bettered by following the lead of social media?  Lili showed some of what Microsoft was thinking.

They’ve created a prototype side bar for Outlook that allows a user to see relevant information about the person who has emailed you.  It shows their picture, emails they recently sent you, etc.  Sound familiar?  I’m not sure which came first, but the prototype looked a lot like Xobni’s sidebar.

As I recall, Microsoft tried to buy Xobni a while back.  They should have.  Xobni is all over this concept.  At the very lease their fresh thinking will be complementary to Microsoft’s, but I think that the Xobni product should become a feature of Outlook.

I’m not saying anything earthshaking here.  I think anyone who has used Xobni has thought to themselves “why hasn’t Microsoft done much of anything to innovate Outlook over the years?”  It’s a very reasonable question, and I’m glad Lili was here to inform us.

Email is begging for true innovation.  Like a friend of mine, Seth Levine of Foundry Group, recently said, email innovation needs to be done incrementally, otherwise user’s heads will spin.  Witness Google Wave.

What Microsoft is experimenting with and Xobni has already completed, is a great step-wise, incremental gain for email.

Many of us would love to see Xobni-esqe technologies become a part of Outlook.

And, since Microsoft is already thinking this way, we may get our wish.

Hello World: Blogging Defrag 2009 in Denver

This will be an interesting experiment.

I’ve thought about blogging for years, yet never found the right moment or topic.  Today that changes.

I’m at the 2009 Defrag Conference, in it’s third year.  My third year too.  Each time I come here I meet interesting folks who’ve been thinking interesting thoughts.  Like via my favorite novels, my brain is fed fresh new ideas to think about.  I bet this year will be no different.

If you never experienced Defrag, you should come.  But, not too many of you.  Part of what makes this conference so special is that it’s big enough, but not too big.  You feel like you can wrap your head around it.

Stay tuned as I give you a taste of what will make Defrag 2009 so great.

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