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Interview with Lars Hinrichs, CEO of Xing

Lars Hinrichs is the founder and CEO of Xing, a social networking startup that focuses on business professionals. He is looking to expand to the United States.

Interview conducted by Nathan C. Kaiser on Wednesday, February 20, 2008 in Hamburg, Germany.

I am here with Lars Hinrichs of Xing. Lars, would you mind giving us an introduction to your company?

Xing is a leading social network for business professionals.
You have quite a following in Europe and now you’re expanding into the United States.
We are the leading professional social network in Europe. The system is already in a number of languages, and we are very well positioned in America and the Chinese market.
What are some of the key concerns or key issues you face as you expand to the US market?
Professional networking is not limited to one country or another. It truly is global, so a businessperson in Germany will need to connect with their counterpart in the United States or China. Contacts are getting more and more important. Fifty years back, you didn’t need a network because you spent your whole life in a certain area.

However, in the last ten years business relationships have expanded well past the local area or even national borders. It is this level of connectivity and relationship building that Xing facilitates for businesses.

Targeting the European market requires localization within each specific country. Will this experience help you as you expand to South America and the United States?

I think it is much easier for European companies to develop a European strategy than for U.S. companies because the local markets are very different and you really have to localize the product. We have to adapt to a local languages, customs and traditions. You have to specialize the product.
What level of networking do you see between your members in different countries?
So far I would say it’s pretty low. Most of the business is local, I would say more than 80%. Only very few industries, such as financing are international. People just prefer to network in their own language and their own country because they feel more secure.
One of your differentiators from LinkedIn is your focus on M&A activity whereas LinkedIn focuses on hiring. Are there other differentiators within the U.S. market?
We’re targeting professionals with a premium membership. We have over 300,000 paying customers. This makes us a clear leader when it comes to subscription business models.
I’d like to transition a bit into the entrepreneurial experience and specifically your insights into entrepreneurship both within the European market and in the U.S. market and how they differ. What are the key issues or the key differences between the two markets for an entrepreneur?

It’s different because the American market, when it comes to Internet and payment, is much more feasible for systems like ours when it comes to lower monthly payments.

In the U.S., more than 70% have the Internet. In Europe it’s an average of about 40%. So the growth opportunity in Europe is definitely bigger. So why are still considering going to the American market? We see that there are strong relationships between America and Europe from a transatlantic and commercial point of view. And many people are actually looking for business partners here in Europe.

From the perspective of an entrepreneur, it is my understanding that it’s easier to start a company culturally within the U.S. than it has historically been in Europe.
I think we’ve reached the point where I’m really envious about the American situation. Entrepreneurs are highly regarded in society. It’s truly about looking up and saying, “Hey, this is a cool role model.” And in Europe, that’s changing. Entrepreneurship wasn’t really cool in the past, but that is changing and more and more people are actually starting Internet companies.
The European startup community is expanding very quickly.
Yes. I think it’s getting much easier to start a company. If you want to start a German company, it takes an average of six days. The E.U. average is around 11 days.

When I started my first company in 1998 it took me over two weeks, and we are already down to six days, which is a great success.

Where do you want to take this business?
Our goal is to continue to expand Xing and leverage the power of the network both regionally as well as globally. We see tremendous growth opportunities within the professional business networking market.

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